Terms and Conditions

We reserve the right for sold-out goods, products out of stock, and any typing mistakes/ errors.
We only sell to EU countries.

Shippingcost between 6,5 and 9,-  Euros for package to Scandinavia, and around 11,- Euros inside EU.
You will be able to see the exact shippingcost, when you select the country for delivery, when you make the order.

We don`t sell to countries outside EU.

Return/ refund:
Goods can be returned / refunded within 14 days of purchase.
Please label the shipment with a clear "RETURNED GOODS".
A return form must ALWAYS be filled out and enclosed with the shipment. 

The articles must be returned in the same quality and quantity as they have been received in. The product must be in it's original packaging. The customer covers all costs incurred.

Shipping costs in relation to this are at the expense of the customer unless otherwise specified. Goods may only be returned after priorarrangement. Goods may not be returned vie Cash On Delivery. Such goods will be rejected. Refunds will be made to card which was used for the payment, all expenses incurred through the shipment and a handling fee of Euro 10,- will be deducted.

Payment Conditions:
Credit Card fee: Euro 0,00

The order-confirmation received by mail is your receipt unless otherwise stated.

Terms and conditions of delivery:
All ordered goods are usually dispatched within 2-4 days of confirmed payment. 

Guarantee/right of complaint:
2 years right of complaint.
Any faults or defects regarding shipments from Suzuki-Harmonicas.com must be quoted immediately after receiving the goods. It is your duty to point out the faults or mistakes if required. If you notice any faults contact Suzuki-Harmonicas.com immediately. If any damaged has happened to the packaging during shipment, the shipping company must be notified at delivery and sign for it. If the damages are estimated to have harmed the instruments, reception of the shipment must be denied the shipping company, if at all possible. 

Disclosure of personal information:
No information about the customer will be passed on to third parties.

Prices - VAT:
EU contries

All prices are including VAT inside EU.

Suzuki-Harmonicas.com is a member of the enviromental organisaton"EL-retur", an organisaton that organises collection and disposal of electrical goods. This means that Suzuki-Hamonicas.com pays a fee upfront for every electrical instrument imported, which means that the instrument can be disposed of in an enviromentally friendly way, when that day arrives.

All products imported directly by Suzuki-Harmonicas.com are CE-approved and meet the conditions of the new RoHS regulations. The latter means that Suzuki-Harmonicas.com has high demands to the manufacturers when it comes to avoiding or seriously minimising the content of heavy metals such as cadmium and lead. This means that the RoHS regulations are followed for all of our imported goods.

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